Check if your device is connected properly before asking for support.

If your device isn’t connected properly contact your hardware supplier as this is typically a hardware/firmware issue.

We do not provide hardware/firmware support.

thanks for your understanding.

Use the SLI-PRO or the SIM RACE Deluxe or SIM RACE F1 configuration app to see if your firmware is ok

you should have:

Version 0.22 or 0.23



In Devices and Printers window, you should see SLI-PRO Interface and not bootloader

(bootloader usually means that you need to reinstall your firmware ).

Posted in: 2 Support Forum Information, 5 Installation, 6 Setup And Configuration, 7 Basic Hardware Info