You sent an email for software support:
If you read carefully the FAQ we do not do software support by email

You sent en email for hardware support:
If you read carefully the FAQ we do not do hardware support, contact your hardware supplier.

You sent an email to ask for software support but the answer is already in the FAQ or in videos tutorials, so search and read it and you will find your reply. Click to enter the F.A.Q.

We reply by email only to license issue or post-registration problem
(but the common answer is almost always to check your SPAM / JUNK MAILBOX to get instructions or notifications already sent to you). Feel free to contact us if you didn’t get the notification.

Posted in: 1 General FAQ